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Online Resources

Our sales and marketing services have been extremely successful over the years and consistently receive positive feedback.

RFM are now offering you the chance to order marketing and sales resources online. The training workbooks which we provide for delegates will now be made available from a range of RFM training courses. These are perfect for refreshing your skills or furthering your knowledge and can be ordered from this page.

Information and access will be uploaded soon but enquiries can be made now using our online enquiry form.

Sales

  • 5 Steps of Selling
  • Closing the Sale
  • Link Selling
  • Overcoming Objections
  • Sales Modules

Marketing

  • The Marketing Mix
  • Where to start
  • The Marketing Plan
  • Action Plans
  • Implementation & Control

Effective Exhibitions

  • A Window of Opportunity
  • Setting Objectives
  • Buyer Objectives
  • Getting Visitors to stop
  • Exhibition Follow Ups

Customer Service

  • Core Principles of Customer Service
  • Strategies, Systems & Standards
  • Care & Leadership
  • Bottom Line Benefits
  • Words to Action

Professional Presentations

  • Know Your Audience
  • Plan
  • Delivery
  • Body Language
  • Critical Messages
  • Feedback

Branding

  • Build a Brand Plan
  • Why Do We Buy Brands
  • Visibility of Your Brand
  • Developing a Brand
  • Brand Planning