Author Archives: RFM

Companies Get A Graduate To Implement Your Sales And Marketing.

Many years ago we worked on a scheme where, after a marketing and sales plan had been agreed, we arranged for a graduate in house to implement under our guidance and grow their experience. Bit was a great scheme and … Continue reading

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‘Sampling is the Key!’

So said a delicatessen/farm shop retailer I was speaking with earlier in the week. His experience is that when you sample new products with customers, you can increase sales by a factor of 3, – ideal for newer products, needing … Continue reading

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Keeping Track in 2014!

For many years we have offered good clients an RFM desk diary, – a diary with a little bit more.   The format is a week to page running from November 2013 till December 2014 so you can see the date … Continue reading

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Tell the Truth in the Morning!

Found this an interesting stat.   Research by Harvard psychologists has revealed that ethical behaviour tends to diminish as the day wears on, and that the good intentions that people wake up with gradually disappear. They consistently found that in the … Continue reading

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Newly Refurbished Style Bar – The Look Takes A Trick!!

Just seen the look of the cool new style bar in our local Elliot’s location on Prestwick’s Main Street, geared to the young, cool, ‘out for fun’ markets, – a big investment to rip out and refurbish a whole bar! … Continue reading

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Live Image – The Next Trend!!

I would hazard a guess that the next major trend will be towards Facetime, video, live action and the moving image as a matter of course taking us away from the written word.   All the leading edge consumer products are … Continue reading

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Building Brand Awareness

Had the pleasure of speaking at the Taste Ayrshire meeting at the iconic Turnberry Hotel this week.  Around 30 – 40 businesses turned up to see the new brand collateral and the great new video which positions Food Producers in … Continue reading

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Where Do You Interface With Your Customers? Existing and Potential

On social media to provide a brand wash or swipe? At key shows and exhibitions when customers are in buying mood and susceptible to purchase? When they walk into your store, e mail or telephone into your business?  When they … Continue reading

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Brand Refresh

Just working on the project management of a brand refresh for a company looking to modernise their traditional image.  In testing the concepts with trade customers, there is great excitement and anticipation about the sales uplift this will provide.  The … Continue reading

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Research – Lighting Up The Way Forward

A small piece of well controlled and managed research works wonders, – almost every time.  Understanding customer’s behaviour, motivations, their likes and dislikes, perception of competition and buying habits is absolutely fascinating and illuminating.  It is in fact the basis … Continue reading

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