Author Archives: RFM

Using Every Trick in the Book

Read in the papers last week that ASDA are now delivering to some of the Scottish Islands.  This, of course, will create greater competition for the Co-op, the company that has supported the communities for many years. From a sales … Continue reading

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Social Media in 10 Minutes a Day,

This idea came from our digital and social specialist, Graham English.  When at work, many of us talk about our business orientated social media activity, – often easier to talk about than to implement!!   Here is a way to make … Continue reading

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Building Customer Loyalty, Building Brand Loyalty

As customers in business or at home, we are all looking for better deals and more value.  With lower prices coupled with the ease of communication through technology, we can now access product from anywhere in the world, – it … Continue reading

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Whatever Next!

Pin number style vitamin pills that allow us to transmit our authentication with our bodies, – Goggles that tell you what kind of fish species is passing your eyes (does not apply to haddock and chips!), – Drowsiness detectors for … Continue reading

Posted in Customer Service, Digital Marketing, Marketing | Leave a comment

When everyone zigs, zag!!

An excellent arrival on Challenger brands in this months Marketer magazine. Basically, the message is about the larger Challenger brands such as Tyrells v Walker, Virgin Atlantic v British Airways. The key attribute for a Challenger brand is the ability … Continue reading

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Using Enticing Media to Stand out from the Crowd

It’s crowded and noisy in the social networking world and many businesses are tapping into interactive digital marketing to reach the masses accessing through mobile devices. Original stories told well tend to attract attention and this quadcopter video has the … Continue reading

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Prioritising Mobile Strategy in 2013

Mobile commerce is all about having a strategy for accessibility from  mobile devices, using analytics to recognise which devices users have  the strongest intent to purchase. A recent IBM study published online, has identified new concepts and  trends in online … Continue reading

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Strategic Marketing / Small Business Communication Marketing

So What is the Difference? The start point in marketing for many business is often communication whereas a little bit of time spent on strategic implications is key to the success of the business. When we look at a business … Continue reading

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Our Sharing Habits Explored

Social sharing site, ShareThis has released a study on social behaviour across various devices. Some really useful trends have come out of this study to help inform on a social media marketing strategy that can gain maximum reach. Users are … Continue reading

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Whitbread

A brand that is always evolving and looking at the product development element of strategic marketing based on understanding of consumers and where the next trend is going.  Their latest concept being rolled out is a new budget hotel called … Continue reading

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